X Marks the Scot - An on-line community of kilt wearers.
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16th September 08, 08:02 AM
#1
Signed "Flabbergasted" of Lancs
Read a few threads on here mentioning Stillwater cargo sporrans. Thought I'd log onto Jerry's website and see what it was all about. Found that the Cargo sporrans were not available so sent an email to the Stillwater sales e-ddress to ask when they were likely to stock them again. Expected a reply maybe sometime... Within 3 hours (this means Jerry was answering business emails at 6 in the morning local time... respect!) I got a personal reply telling me he'd let me know when they were next in stock and also answered some other questions I had...
Yesterday afternoon (two days later) I received another email to inform me the sporrans were now available with a link to the shop's cargo sporran page. Now that... Is great communication and excellent customer relations. I'm not a long standing, valued customer, just a random email from out of the blue but the swift response and follow-up made me feel like a valued customer...
If the sporrans are as good as everyone say's and overcome the problem of small opening and big hands then I think $25.95 (£15) is a real bargin.
Needless to say I ordered one immediately and now eagerly await it's arrival... (can'twaitcan'twaitcan'twait)
I did balk a bit at the postage to sunny Britain which was $24 ($2 less than the cost of the item?.. phew!!) but then again, it's mee own fault for living in the UK. You can't buy those sporrans here so if you want one you've got to get it shipped over and that's what it costs.
I'll let you all know what I think of it when it turns up. Might even open an account at that photoshopbucketthingy or whatever it is and include a few pictures.
Hats off to Jerry and Stillwater Kilts though. 12 out of 10 for service so far!
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