DHL Again

**Kilted-Marine** · 23rd July 07, 10:13 PM

SO how hard can you push - DHL is KILLING us

with fedex things sit in customs maybe 48 hours then get cleared EVERYTIME DHL has problems
These 150+ kilts got into NY the 15th of July---they are still waiting..after we provided paperwork, information, 25 phone calls-today they were going to call before 5 pm to give us word...???ya right
7/23/2007 1:08 pmClearance Delay New York City Gateway, NY
7/21/2007 6:36 amClearance Delay New York City Gateway, NY
7/20/2007 8:55 amClearance Delay New York City Gateway, NY
7/19/2007 9:26 amClearance Delay New York City Gateway, NY
7/18/2007 6:28 pmClearance Delay New York City Gateway, NY
7/17/2007 6:32 pmClearance Delay New York City Gateway, NY
7/15/2007 10:58 pmProcessing for clearance New York City Gateway, NY 10:56 pmTransit through DHL facility New York City Gateway, NY

**kilted kid** · 23rd July 07, 10:33 PM

Iam a truck driver and haul DHL let me tell you its not much better once it gets into the states and starts to move across the country

Raptor · 23rd July 07, 11:19 PM

I've had issues with DHL for some time, after I got some tattoo machines imported. It's been my experience that they fill out customs forms to reflect their profit margin, pay the customs charges themselves, then slug you the fees plus interest & account fees. Then delivery seems to be contracted out anyway. I've got to the point where I wont buy anything if they are the courier. Unfortunately, they seem to be working their way to a monopoly

**Casper** · 24th July 07, 04:34 PM

I refuse to buy anything if DHL is the sole shipping method.... USPS/Canada Post/Royal Post or not at all.

**Kilted-Marine** · 24th July 07, 04:47 PM

We now have 4 shipments coming in
1 dhl-has been in Ny with DHL for a week
2. Fedex- spent about 8 hours in custom and has cleared
3. USPS-??? have no idea where it is (has USMC and Navy Swords)
4. UPS - left yesterday

I think we have shipments now covering the whole range of shipping options

BUT over all DHL hold products the longest

**sirdaniel1975** · 24th July 07, 04:51 PM

Whatever happened to the "Pony Express?"

Weren't they reliable?

**Mr. MacDougall** · 25th July 07, 12:23 AM

Originally Posted by sirdaniel1975

Whatever happened to the "Pony Express?"

They won't let horses on the freeway.

**Kilted-Marine** · 25th July 07, 04:34 AM

The shipment is now in canton Ohio - 11 days to clear customs via DHL

The other order from a different vendor shipped fedex cleared in under a few hours

This has happened ever time the weaver has used DHL

UPS shipment also set in customs under 3 hours..

I think today we will have three trucks pull up at the same time....DHL, FEDEX, UPS...I am not sure on the Swords since they are in USPS and we can not track them.

We may have to have a "shipping party"---or for the Canadians a boxing day

**Jerry** · 26th July 07, 04:56 AM

Originally Posted by Casper

I refuse to buy anything if DHL is the sole shipping method.... USPS/Canada Post/Royal Post or not at all.

Me too. In these days when anyone can have a GPS, I do not want anything shipped with a carrier that tries to tell me my address does not exist. I've had other issues with them also.