Jonesing and Concerned!

[Rick Y]

In late July of this year my mother and I ordered kilt packages through a vendor at the Portland, OR Highland Games. How long does one usually have to wait?

On the top of my receipt it has, handwritten, "St Kilda c/o (the vendor name)" and gives a phone number. When I call it, I get a message telling me that the person there is not taking calls. When I look up the vendor online I find a web page showing him in business in Colorado. On his contact page is a phone number and an (for want of better description) automated email. The phone number goes to an answering machine and allows me to leave a message which I've done about ten times so far. I used the email function in early August to question exchanging the sporran belt for a larger size and I got a response telling me it was the only size they carried. Since then I've used it several times inquiring about a due date but get no response.

Have I been ripped off? I didn't post the vendor name because I wasn't sure if that was frowned upon or not. I am positive that he told me at the time of purchase that it would only be 3 to 5 weeks but my mother said she was told several months. If she's right then OK, I'll keep waiting but I would certainly feel better if the vendor would just respond instead of ignoring me. There, I've ranted and now I feel much better!

[MacCathmhaoil]

You may want to do a search on St. Kilda........

[Carlo]

I've ordered my new kilt late july and received it last friday. So I would say that it is not uncommon to wait that long; But it's normally not a good sign if you don't hear anything from the vendor. I was sent an e-mail that it would take some more time because the requested tartan was out of stock.
Good luck to you mate.

[Destin_scot]

12 weeks is not unheard of, (esp if the tartan is rare) but the lack of communication is the concern. As Carlo said, it's not a really good sign..and as MacCathmhaoil said, search the forum for the vendor and reviews.

If purchased via credit card, you may want to contact your credit card company about it...good luck and post your successes about it.

[ASinclair]

Hello Rick,

You mentioned St Kilda, so this might be of interest to you -

http://www.xmarksthescot.com/forum/f...lda-usa-77983/

I'm not sure if this will reassure you or worry you even more.

[Steve Ashton]

Please note that this is St. Kilda USA and no longer part of, or affiliated with, The St. Kilda Group of Scotland.