I purchased a belt, buckle and hose from BuyaKilt.com (MacDonald Sporrans) for my partner to go with the kilt I made him for Christmas. He was dressing for a recent event and was putting his kilt belt on when "PING" the bale of the buckle snapped off the back. Must have been a faulty casting or crack or something.

I contacted the nice folks at Buyakilt with a copy of my order number and explained what happened and they said they would be glad to replace the buckle. It arrived yesterday, about 12 days after my first contact. I can't say how pleased I am with their customer service. I will definitely be a repeat customer.