I live in a very rural town where customer service is yawning and grouchily saying, "Ya, whaddya want?" as if customers are a bother. Such a big problem that the mayor started customer service training classes for free for merchants and their staffs. Of course no one came to the classes and the idea died...

Since I started shopping kilted I've noticed I get much less of that attitude. Where I'm new to the shop they are curious and want to find out "what's up?" Where I'm a repeat customer I'm "the kilted guy."

Sadly, sometimes the interest is just that they want to try out their new kilt line on me...but what the heck, I'm used to that and they're waiting on me.

Ron