I am very sorry to hear of this incident but I have to speak as I find (found!). My Saltire tartan kilt came from The Scottish Store in Edinburgh and it was fine. The delivery schedule was spot on. At the same time, I ordered a fancy, decorative chain for my dress sporran which came, as expected, with the kilt. The quality is excellent.

By the way, your links to www.scottishstore.com are not working for me. The Scottish Store I am talking about is now to be found at www.scottishgroom.com although I do not remember that being the address I used previously!

Are we all talking of the same The Scottish Store?