I have just received my cornish national tartan kilt from them and I am very pleased with it.

However I am having an issue with them as I paid for special delivery for the kilt and when they swapped orders round to deliver some in stock items they failed to transfer the fee and sent them by special delivery instead claiming that I had asked them to do that which I hadn't. The kilt was then sent by free delivery and took much longer to arrive.

Their customer service leaves a lot to be desired and they don't read what you write. After two emails it still took a phone call to get them to deliver the in stock items.

Never mix in stock and out of stock items on the same order because they will sit on the in stock items waiting for the slowest out of stock item to appear. I have learnt that to my cost.

I am still arguing with them about the fee which would have been much less for special delivery of the items that were in stock and mized between two separate orders. It's not the money it's the principle and I won't rest until it has been sorted.