I have ordered a kilt, two jackets, and a bunch of accessories from them and have had no problems at all. The items are of good quality.

The only instance of a problem came from a vest I ordered with one of the jackets. They originally sent me the wrong size. After contacting them, they asked me to send back the wrong vest and they would send the correct size. I know that they had to send the correct vest BEFORE they received the incorrect one from me because of the timing.

My complaint comes not from them, but from FEDEX. When bringing items into the States through FEDEX, they act as an customs agent and charge some hefty fees. For that reason, I try to get items from stateside unless they are not available, or I can get enough price discount to compensate for the fees.