Good morning all!

I just wanted to pass along my comments on my recent purchase of a sporran from Hederson's. (http://www.hendersongroupltd.com)

I recently decided I needed this L&M sporran:


I started looking looking around for the best price among merchants who carry L&M products. Henderson's had the best price advertised, so I called them up to confirm. I spoke to a very nice lady by the name of Lorna, who confirmed that the price advertised was, indeed, correct. I placed the order for the sporran and a sporran chain.

The next morning, I had an e-mail from Lorna advising me that the Sprran came with a chain, and asked if I really wanted a second chain. This inquiry saved me a few more dollars, for which I was very grateful. Most merchants would simply fill the order and count it good business; but Lorna went out of her way (and reduced her profits!) to look out for a customer's interests.

Lorna told me that the sporran would be ordered from L&M and I could expect delivery in 4 weeks or so. After six weeks, I e-mailed for a status. After two days without a reply, I called and again spoke to Lorna. She was very apologetic, and said the sporran had not yet been received from L&M. She said she would follow-up with them and get back to me. Two days later, I got an e-mail from Lorna; L&M had shipped the sporran and I could expect to receive it the following week. Sure enough, the following Tuesday, I received the box from Henderson's.

I'm very pleased with the sporran. It's a trifle smaller than I expected, but sufficient for my needs. The materials and workmanship are of a very high quality.

So, overall I'd say the experience was very positive. Delivery did take longer than I was told to expect, but I am convinced that it was not Henderson's fault. There was a delay in reponding to my e-mail, but Lorna was unfailingly polite and helpful when I contacted her.

I would definitely recommend both the sporran and Henderson's as a supplier!