I recently pulled up an old thread about Tartanweb and noticed that their customer service did not get rave reviews. It seems that many Xmembers were in agreement: that their customer service department needed to do a better job, but that their products were still top rate. Well, I'm here to tell you that was then, and this is now. Things HAVE changed, and for the better!

I just ordered a 16oz., wool kilt and had many questions for them. Peter Reid, the sales manager, has answered every one of my many questions, and has kept me abreast on the ordering of material, when to expect it, etc. Well done Peter!!!

As I write this, the kilt is in the midst of being made. I'm sure the quality will be of a high caliber. And, so far the communications have been spot on. I'll review the final product and service when the kilt arrives. Cheers!!!