Go into the dry cleaner wearing a black leather jacket and a scalley cap. Tell them AT THE COUNTER exactly what you're wanting and what you're expecting. Nothing short of your expectations will be acceptable. Once the kilt is returned in perfect care, you have a new trusted friend.

I take ALL our kilts into the same spot now, and get perfect service everytime. Yes, I tip well due to the work and the time, but they appreciate it and love it when I come in with more.

Dry cleaners are in business to keep customers... not tick-off the community. Let them know that you will gladly recommend their "unique and outstanding" work and service to everyone. So... basically... suck-up to avoid a &$*%-up.