What should I do? I ordered from Clansmen Knitwaer

[Thomas H]

Man that would be Awsome But I was Subdued by a cheap price and now it is
coming back to bite me . My whole Clan Ferguson got a deal on some kilts and fly plaids . and I bought in on it as a sererate sale .
I ordered 2 kilts and flashes and a fly plaid for $238.00.
and I thought then it was too good to be true and know I am hopeing for the
best,. Clan Ferguson Ancient Tartan in Poly viscose material

[xman]

Why is this guy still in Business?

... Subdued by a cheap price ...

Answered your own question there.

[HeathBar]

Have you been in contact with your clan society? Perhaps the person there that arranged the whole thing can help get you some answers.

[Thomas H]

I have and She told me to be Patient.
I believe the kilts will come one day but as far as Being Patient,
If Clansmen Knitwear would just call or e-mail me and say
hey we are running late but its on the way I would feel better.
But nothing.

[cessna152towser]

So, I ask how long should some one wait for a Kilt?
and what is the longest any one has waited for a Kilt to be made,after you paid for it?

The longest I've ever had to wait was over a year, I eventually put some pressure on the kiltmaker to complete the kilt, the finished product was well worth the wait.

[xman]

... If Clansmen Knitwear would just call or e-mail me and say hey we are running late but its on the way I would feel better.
But nothing.

As Ron (Riverkilt) is fond of pointing out, "You may have any two of quality, price or service".
I guess we know where this company falls short.

[chrisupyonder]

I ordered my 16oz tank from my local shop and they said 6 to 8 weeks. I got it in 7 and they emailed me every couple o weeks to say it was on track. I will buy from them again. Refusing to give feedback to a customer is very bad.

Chris.

[Livingston]

As Ron (Riverkilt) is fond of pointing out, "You may have any two of quality, price or service".
I guess we know where this company falls short.

In their case it is ONE of the above. And that is always price. Quality and service just aren't there.

[Thomas H]

Well one more week has gone by and NO kilts , Ralph E mailed me and said he is getting some KIlts in this week ,but could not tell me if ,Mine were in
the bunch .
So I am still waiting for Clansmen Knitwear to send me my Kilts.

[biblemonkey]

There is no excuse for a retailer to be rude with a customer. I would not stand for it as a consumer.

Cancel. Call him and tell him (politely) that unless you have verification (tracking number) that says it's on the way, you are canceling payment. If he doesn't send it within 10 minutes of the call or gets rude then cancel.