Scotweb may wish to seek discount from FedEx

[AKScott]

Scotweb, I feel this man's pain. I do not ever again want a "free" upgarde to FedEx, for any reason at all, ever.

Please ship all future orders to me via Royal Mail until Jesus Christ shows up at your office in person and tells you He has come again.

[unixken]

Scotweb, I feel this man's pain. I do not ever again want a "free" upgarde to FedEx, for any reason at all, ever.

Please ship all future orders to me via Royal Mail until Jesus Christ shows up at your office in person and tells you He has come again.

The package is 16.5 pounds. Royal Mail wont take it. It's too heavy. So mailing was just not an option. Additionally, it contains over 1200 GBP ($2000) worth of made-to-measure products that took many weeks to produce. I would NOT want it shipped uninsured and untrackable.

If there are other package couriers who service the U.S., perform better with Customs, and don't charge exorbitant brokerage fees, perhaps SW could try using them instead, or let the customer specify a different courier (UPS, etc.)

In the meantime, my experience with FedEx and the last shipment, though irritating, was not traumatic enough to adopt a different strategy. I'll just continue to hound them until the package starts moving again.