Problems with Cilt coming apart

[Pleater]

The maker has to have known that they'd made a cock up in the construction - perhaps when it came back to them they remembered the problem.

One reason I make everything myself from scratch - you can't get the staff these days.

Anne the Pleater:ootd:

[Jock Scot]

I think you'd agree that a 13oz 5 yard woolen kilt should last more than a dozen wears and that if it had been constructed properly that there wouldn't have been a problem. Considering for everyday use I use an acrylic costing under £50 without any problems and done up the same way, something wasn't right. I told him I had written to trading standards and he has now said he'll give a full refund less carriage.

Indeed I do agree that a properly constructed kilt made from 13oz wool tartan should last for more than a dozen wearings in an everyday environment. In fact I would go as far to say, that for day to day wear 13oz wool tartan, in normal circumstances, should last almost as long as 16oz wool cloth. Which in my view should be several years.

[Mel1721L]

Indeed I do agree that a properly constructed kilt made from 13oz wool tartan should last for more than a dozen wearings in an everyday environment. I fact I would go as far to say, that for day to day wear 13oz wool tartan, in normal circumstances, should last almost as long as 16oz wool cloth. Which in my view should be several years.

Exactly my thoughts. Anyway, no sign of the promised refund yet. Terrible customer service.

[Mel1721L]

The maker has to have known that they'd made a cock up in the construction - perhaps when it came back to them they remembered the problem.

One reason I make everything myself from scratch - you can't get the staff nowadays.
Anne the Pleater:ootd:

But then blaming the customer?! I hope this will be a warning against anyone contemplating getting a kilt from them.

[Mike S]

But then blaming the customer?! I hope this will be a warning against anyone contemplating getting a kilt from them.

They have foolishly rebuked thousands of future dollars or more to save themselves a dime.

[Mel1721L]

They have foolishly rebuked thousands of future dollars or more to save themselves a dime.

Yes. I had intended to get an 8 yard in the future, plus tie and waistcoat at least.

[WalesLax]

But then blaming the customer?! I hope this will be a warning against anyone contemplating getting a kilt from them.

For what it's worth Mel, your warning has dissuaded me from ordering from them. I took up bagpipes, and one thing I have been told would help my development at this point would be to get out there and play in front of others. I wanted to add my own mark to what I was doing and thought, "instead of wearing the band's tartan, I should wear my own (Roberts)."

I began e-mailing the Wales Tartan Center, and I have to say, I found their staff to be helpful, but far too pushy. Almost used car sales-y. This was a red flag, but having worked in sales, nothing that would scare me off. Your story though, now THAT is what is going to scare me off!

I know there are lemons, but there are also plums. Then again, there is also bad service, and if I've got a lemon, I want the seller to do right by me.

so, if it is any consolation, I will literally be closing the conversation with them now.

Rob

[Mel1721L]

For what it's worth Mel, your warning has dissuaded me from ordering from them. I took up bagpipes, and one thing I have been told would help my development at this point would be to get out there and play in front of others. I wanted to add my own mark to what I was doing and thought, "instead of wearing the band's tartan, I should wear my own (Roberts)."

I began e-mailing the Wales Tartan Center, and I have to say, I found their staff to be helpful, but far too pushy. Almost used car sales-y. This was a red flag, but having worked in sales, nothing that would scare me off. Your story though, now THAT is what is going to scare me off!

I know there are lemons, but there are also plums. Then again, there is also bad service, and if I've got a lemon, I want the seller to do right by me.

so, if it is any consolation, I will literally be closing the conversation with them now.

Rob

I think you are very wise. If you still want that particular tartan, you could buy the cloth from them, but send it to a proper kilt maker. The cloth is £48 a yard but that doesn't include VAT. I don’t know how that compares with othef 13 oz cloth. They seem to have the monopoly on it. I emailed the mill direct but they never replied.

I have a nice pv kilt I bought off ebay. It's made by Melville kilts and is Prince of Wales tartan. It was £100 cheaper but much better I think. Although I would like a Powell cilt in the future sometime.

The guy in charge did remind me of a used car salesman too, with little knowledge of what he is actually selling.

Good decision. I hope I have prevented some anguish for you.

[OC Richard]

Playing Devils advocate here, just what do we expect for £300?

For $500 here in the USA, one can get a kilt with nicely handstitched pleats, reverse pleat, full canvas lining, stabiliser, and all the other attributes of a traditional kilt.

[Mel1721L]

For $500 here in the USA, one can get a kilt with nicely handstitched pleats, reverse pleat, full canvas lining, stabiliser, and all the other attributes of a traditional kilt.

Unfortunately when ordering from Spain, not only is the postage extortionate, but so are the taxes levied by the Spanish government.