Ron -

I'm a computer guru through and through. I build them, service them, configure them, network them, and program them. Also, I'm in your neighborhood....sort of.....

Sometime if you have a home made desktop that is giving you problems you can bring your desktop to Flagstaff, I can bring all my parts and tools to Flagstaff and we can have a kilted computer dissection party.

Unfortunately, working on a laptop is like trying to fix a brick. It's just sort of there. SO if there is something wrong with the laptop then you just throw it out.

Quite often it CAN be a problem with Windows - I had a Windows XP desktop one day start acting up and as I tried to work on it after a while it would not even boot up in safe mode - it turned out that Spyware killed it. Once I reinstalled Windows XP and got the proper protective software on the machine all my problems were over.

Now that I told you that I know all about computers let me tell you that quite often there are no easy answers. One symptom can be caused by 100 different things. Diagnosing computer problems is not an exact science but anytime you want some advice with this stuff let me know.

Phil in Phoenix (your AZ neighbor to the south)