A very UNFORTUNATE experience...

[bubba]

Well, the woman did make it an issue that the customer wanted to talk to a man, regardless of the fact a someone was asked for the customer had previous contact with so that tells me something about her attitude and the chip on her shoulder. She elected to make it a gender issue when such was not the intent. I say again, I smell bra smoke.

[Alan H]

All righty, then....TWO X-Marks people have unpleasant interactions with them. Looks like apattern to me.

So much for THAT.

Look at it this way.....they won't be in business for long, or if they are, they'll barely be getting by.

[angerli]

Hi, Scott and everybody!

Wow, Scott, I didn't think you'd get any kind of a response, but she really shot her FemiNazi self in the foot. That's a great comment, "I smell bra smoke"! HA! She probably wears a bullet bra...one of them pointy jobs from the 1950s.

Sure is sad when a merchant loses all sense of customer respect and gets on their high horse, all for what? Goodness, she told me in her first rambling missive that she wouldn't bother checking into X Marks. Must be she feels she's above doing that. Of course, she's never been bold or honest enough to state her name either. That tells me she's got something to hide. What a shame.

I'm glad I have some extra yardage of my Dress Red ManNicol left over from having a bow tie and braces made. I'm going to have a set of flashes made from that, so that'll be fine. As for The Kilter luggage, methinks I may never see that now, even though I've paid for it. Might have to chalk that one up to experience, but I'll wait several weeks more to see if the DHL truck shows up with my package. At least Ms. Nasty's partner, Colin, who has been a PERFECT gentleman all the way, told me that The Kilter was coming DHL on account of the weight. We shall see...

Sandy

[Hamish]

Just to add my final word on this sad and sorry business - and I extend my sincere regrets to Sandy that he should have been treated in this appalling manner by, whom I take to be, a fellow country-person of mine (although that is difficult to determine in this day and age!).

My one transaction with this Company, whilst processed faultlessly, will be my last.

Throughout the six weeks or so of my dealings with them, I did not have the dubious 'pleasure' of speaking with this 'lady' or any other - my order was taken over the telephone, very efficiently and courteously, by a young-sounding chap by the name of Logan. I called again a week or two later, to place my additional order for the decorative sporran chain, and spoke with Colin. It was Colin who subsequently called me back to advise me that my complete order was being despatched that day........ and it was.

I have passed their shop many times, but never ventured in since it looks slightly 'touristy' (but not as badly so as 'Heritage of Scotland' and the other Gold Brothers shops in the same area).

As a word of warning, The Scottish Store trades under the following:

www.scottishstore.com , www.scottishbride.com , www.scottishgroom.com , www.edinburghkilts.com , www.masonicstore.com and www.castlekilts.com - which all seem to lead to the same website!!!

[Kilted KT]

Now that they have been blackballed here, I wonder how much impact we really have on them? I wonder how long it will be before they either close up or come here begging forgiveness....

[Mike1]

Now that they have been blackballed here, I wonder how much impact we really have on them? I wonder how long it will be before they either close up or come here begging forgiveness....

Impact? You're surely joking, right?

Do you have any idea of how many tourists walked the streets of Edinburgh today, alone? Have you passed by any of these shops to see the numbers of people that are lining up to spend their cash? By mid-morning on a busy day, a lot of these shops have people waiting to get inside. I seriously doubt that you could find a fraction of these tourists that have ever heard of this forum.

I wouldn't be holding my breath for either of your mentioned eventualities to come about.

[Kilted KT]

Impact? You're surely joking, right?

Do you have any idea of how many tourists walked the streets of Edinburgh today, alone? Have you passed by any of these shops to see the numbers of people that are lining up to spend their cash? By mid-morning on a busy day, a lot of these shops have people waiting to get inside. I seriously doubt that you could find a fraction of these tourists that have ever heard of this forum.

I wouldn't be holding my breath for either of your mentioned eventualities to come about.

for some reason I missed the part where they were IN Edinburgh. That negates anything I previously mentioned.

that is like setting up a water vendor in the middle of the desert...