I don't have much experience with them, aside from ordering a few yards of tartan, which went well for me.

However, since then, I've read several posts from other users here having the same or similar troubles with them as you seem to be. Poor communication and slow service.

I hope everything works out so that you have your stuff (be it from Clansman or elsewhere) in time for the wedding(s).

In the meantime, welcome aboard! You'll learn plenty by visiting here, stick around.