Shipping Charges

**pig140** · 21st November 06, 04:54 AM

Now I feel a little better. I figured it would cost about $30 to get it shipped across the ocean and was pleasantly surpirsed when it was barely over $10. But the change without my approval, or notification for that matter, left me a little concerned. I too wondered about the legality of it. I did track it though and saw that its been sitting in New York since the 18th, so at least its here.

I'm just glad my kilt is coming from USAK. Just feels better to know that shipping the most important part shouldn't be complicated.

**RockyR** · 21st November 06, 06:54 AM

I think that it's reprehensible to charge someone more than quoted for shipping. I understand that they're having a problem with their shipper, but again... THEY'RE having problems with their shipper...

I would ask them to refund the difference from what you were quoted to what was charged. Why should you pay for their problems? What if you only HAD $100 in your acct when they decided to charge you $121? You'd have an overdraft fee and had to pay a penalty to your bank for THEIR charging you more than you agreed!

**MacWage** · 21st November 06, 06:57 PM

Originally Posted by RockyR

I think that it's reprehensible to charge someone more than quoted for shipping. I understand that they're having a problem with their shipper, but again... THEY'RE having problems with their shipper...

I would ask them to refund the difference from what you were quoted to what was charged. Why should you pay for their problems? What if you only HAD $100 in your acct when they decided to charge you $121? You'd have an overdraft fee and had to pay a penalty to your bank for THEIR charging you more than you agreed!

Take it from someone on that side of the business (seller)!!!! My intent was the cost wasn't that bad . . .
BUT I don't like what they did (NOTE, I Did say, "To bad they didn't see it on the initial purchase order and inform you BEFORE processing"). They should have TOLD you BEFORE processing, even if it WAS THEIR fault.

Rereading the initial post, I didn't notice this on the first read:
"First, I emailed them asking about the extra $22.78, and received a polite email explaining that the $99.15 was before shipping. I went back to the site and filled the shopping cart with the same items and again it showed my total as $87.37, and $99.15 AFTER "delivery". So, I emailed them again. This time I copied the shopping cart to a word file and attached it to the email."
THAT changes things a bit!!!!!

Now, I am less likely to order from them due to your experience, when give a choice between several different vendors/sellers. If they had handled it differently, it might not be so.

Let us know how it all turns out!

I'd take Rocky's advice and raise a FUSSS

:fewl:

**pig140** · 22nd November 06, 01:07 AM

I received the items today and all products are of good quality. The shipping was really quick, but I couldn't find something on the invoice - shipping cost.

I am going to take Rocky's advice. I'll be sending them an email tonight and we'll see what happens. I'll post on this as it progresses.