The people at my local shop have been excellent. They do indeed have a little old scottish lady that just LOVES to tell you all about everything... she's quite funny to talk to. I actually really enjoy going in there. I've learned a great deal from talking to them.

Honestly, although their kilts are a bit expensive, most of the accessories I've looked at there are priced very close to what I can get online - again, a small enough difference that I probably would just get it there. They have a lot of stock of varying products in different quality, and do seem to be able to get pretty much anything. I do plan to buy things from them continually in the future .. just not kilts .. ;)