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  1. #1
    Join Date
    25th August 06
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    South Wales UK
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    Apologies it wasn't the Customer Services Manager, it was the Retail Manager, Stewart Robertson, who sorted it. Told me to ask for him by name in future so a good point of contact within the company.
    [B][COLOR="Red"][SIZE="1"]Reverend Earl Trefor the Sublunary of Kesslington under Ox, Venerable Lord Trefor the Unhyphenated of Much Bottom, Sir Trefor the Corpulent of Leighton in the Bucket, Viscount Mcclef the Portable of Kirkby Overblow.

    Cymru, Yr Alban, Iwerddon, Cernyw, Ynys Manau a Lydaw am byth! Yng Nghiltiau Ynghyd!
    (Wales, Scotland, Ireland, Cornwall, Isle of Man and Brittany forever - united in the Kilts!)[/SIZE][/COLOR][/B]

  2. #2
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    13th March 06
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    North Dakota
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    I'm glad they sorted things out for you in the end.

  3. #3
    Join Date
    22nd March 06
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    Albany, NY
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    I have the 8yd Balmoral from them and am very pleased with the workmanship. Like others, my biggest problem was the sticker shock from the customs end at FedEx. Three days after the kilt arrived I got the bill for an extra $75. I've heard many stories about getting kilts shipped from Europe. One is that is that if the contents are labeled as wool fabric on the shipping container then it has less value than a handsewn kilt and the customs charge will be lower. I don't know if this is true and I don't know if customs opens the package to find the invoice and charges a percentage off that.

    Like I said, I'm still happy with the kilt but would rather spend my money in the future here in the states.

  4. #4
    Join Date
    14th March 06
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    Balmoral?

    Quote Originally Posted by ckelly327 View Post
    I have the 8yd Balmoral from them and am very pleased with the workmanship. .
    Hmmm...So the story that kiltmakers will never, ever sell Balmoral tartan for use by anyone other than the royal family and its servants is a myth?

  5. #5
    Join Date
    24th October 04
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    Cincinnati, Ohio
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    Quote Originally Posted by gilmore View Post
    Hmmm...So the story that kiltmakers will never, ever sell Balmoral tartan for use by anyone other than the royal family and its servants is a myth?
    Balmoral is the name of a kilt making company that provides the traditional items Kiltstore sells http://balmoralkilts.com/

    Adam

  6. #6
    Join Date
    14th March 06
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    Quote Originally Posted by arrogcow View Post
    Balmoral is the name of a kilt making company that provides the traditional items Kiltstore sells http://balmoralkilts.com/

    Adam
    In a word: "Doh"

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