X Marks the Scot - An on-line community of kilt wearers.
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14th August 07, 07:00 PM
#1
Good luck! I emailed ( and phoned) their "Customer Service"(?) on Monday morning, Left another meassage today; It's now Tuesday night, and still no response. My order was placed July 8th, I received one kilt, but not the other, or the belt.
I have no doubt I will get them eventually, but what is really frustrating is being ignored. At least they could answer my enquiry/return my calls, tell me how much longer it will take, or why the delay, or maybe I could choose another tartan and get my 'Pride of Scotland' from elswhere (should've done that in the first place I guess).
Not too confidence-building for future orders, I'm afraid. I'm quickly losing confidence in this company.
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14th August 07, 07:34 PM
#2
Ozman,
Sorry, but I have had all good dealing with Frugal Corner. I now have (4) 16oz. kilts, Hunting Stewart,Clark/Cergy, Pride of Scotland and Scottish National (1) 13oz. kilt, Wallace and (2) sporrans Long Hair and Fur Formal. Also I just placed an order for (20) custom wove and made kilts for my band, one of those being mine.
Here is a pic of what I wore tonight at a Masonic Lodge meeting.
It my new Clark/Cergy that arrived on Saturday.
 
 
Mexpiper,
That's what you have to look forward too...
John
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14th August 07, 09:43 PM
#3
Playing Catch up
Mark B was away to a funeral and I was doing the Irish fair fri-sun..i was/am way behind on calls..I had so many voice mails that my phone stopped accepting messages.
email is sales@thefrugalcorner and I usually get to that everyday.
Mark b sent out 12 packages yesterday... on shipping best bet is to call him and see where you order is at.. we were shorted a few kilts in the last order... and received some stuff in place of some other things..
as always if things are taking to long we will always be willing to issue a refund... some delay is just growing pains and other is slow deliver from our vendor... Mark B is very good at getting orders out once they are received by us
I would tell you to PM me here but this feature has been turned off for us
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