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3rd January 08, 11:49 AM
#1
Excellent service!
I wanted to give a big-time shoutout to Rocky and Kelly for the oustanding service I recieved.
I was one of the guys in the batch order for the US Navy Edzell kilt. When I didn't receive it I gave Rocky a call and we found out if got lost (not lost in the mail, but thought it was done and it wasn't) in the shuffle of the holidays and the amount of orders there were.
Rocky and Kelly went above and beyond to get my kilt made and sent off after we fgured out what happened. I haven't dealt with such a responsive and great team in a long time and it was great working with them.
My kilt arrived it fits and looks fantastic! (pics to follow soon) I will be happy to deal with USA Kilts in the future! Good people and nice kilts!
Thanks again Rocky, all the best!
Last edited by ugm84; 3rd January 08 at 02:04 PM.
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3rd January 08, 12:00 PM
#2
I tried to ask my inner curmudgeon before posting, but he sprayed me with the garden hose…
Yes, I have squirrels in my brain…
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29th January 08, 12:04 PM
#3
Cheers to all
I'm from Hamburg/Germany and i've just ordered my first kilt.
It will be a firefighter memorial 5yard wool. Because of my
backround the tartan fits perfect even more then the german heritage
one.
Thanks for the excellent service and i'll post some pictures when the kilt
arrives.
Forza St Pauli
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3rd February 08, 11:09 PM
#4
Hello and a warm from Boston, Masachusetts
Congratulations on the wise decision to order from Rocky. His service is great, even if his fingers are getting a bit worn with the popularity of his fine garments.
By your signature line, I take it you are a D.K.M. fan.
--- Steve
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I can whole-heartedly concur with the high standard of Rocky's service!
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I totally agree. I placed an order last Friday evening and it arrived today. Email communication has been quick and the products are great. I'm not sure how he does it, but I'm not going to question it
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Originally Posted by ardchoille
I totally agree. I placed an order last Friday evening and it arrived today. Email communication has been quick and the products are great. I'm not sure how he does it, but I'm not going to question it
no social life, owning a small business and working with your girlfriend... that's how it all gets done.
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I must say this ever since thanks to this forum that I found out about USA Kilts. I have been nothing but IMPRESSED with their service quality and OUTSTANDING CUSTOMER SERVICE!! CR66
HERMAN, Adventurer, BBQ guru, student of history
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Yes, thanks to this forum, USA Kilts has joined New Egg as my favorite place to spend my paychecks. It's almost a race to see who is faster. Newegg only has to box and ship. Rocky and Kelly get your order to you almost as fast. I'm getting spoiled.
I'm a well rounded guy - English motorcycles, Irish brew, and Scottish clothes and music.
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