Quote Originally Posted by Riverkilt View Post
Early on in my kilt addiction I ordered a black leather Utilikilt. When it finally arrived it was brown. I was horrified and they were firm I ordered brown. They claimed they never confirmed the order because my email addy was "wrong." It wasn't, and had it been they could have phoned. Best I could figure the radio buttons for color jumped durint the ordering process - Have learned to phone in my kilt orders and not trust Internet gizmos.
I've had that happen when booking a hotel, it changed dates on me. I was lucky I realized it a few minutes later from their welcome email.