Ever Heard of Them?

[Bugbear]

Hmmm, that kind of looks like the post was edited to remove the content, and 12345 was entered to fill in the blank. Like typing "asdfg" just to have something in the field.

I usually write in "Post deleted."

[Chas]

It's fashionable to bash Heritage of Scotland around here. I, for one, tire of such snobbery. I've never purchased a kilt from them, but I have purchased other items with much satisfaction.

I am a satisfied past customer; I received goods today from them with which I am satisfied; I will continue to be a customer in the future. I have only ever received the very best of customer care from Heritage of Scotland.

This constant sniping and carping is not worthy of anybody and is frankly getting old and boring.

Regards

Chas

[ForresterModern]

Why the numbers, Cavebear? Please explain.

T.

Read Phil's post immediately following Cavebear's if you want to see the original content of the editted post by Cavebear, as it is quoted there.

As Chas said, I too am a for the most part satisfied customer of HoS for multiple purchases including at least three kilts and tartan fabric for two more. Always got my money's worth if not more, but then I am also a careful shopper (I guess it is the Scot in me).

[Chukta]

@Chukta, I have seen this complaint of your before here @ XMTS and asked to contact us so we could figure out what happened and help. I received no answer to my message though. I am sorry about your bad experience with our company but can assure you that none of our current employees could possibly advice that "medium" means "casual" kilt. Our e-commerce staff is well trained and it's hard for me to believe someone could say this. Maybe the situation described took place before we had a chance to launch our staff training programme... Anyway, we are still happy to discuss this case as we would not like any of our customers to be not satisfied with our service.

Heather,
I responded to your email several weeks ago, and still awaiting a reply.
Chukta