Quote Originally Posted by Downunder Kilt View Post
I have recently received two kilts from two different makers. One was from Matt Newsome, the other Scotweb. The one I received from Matt had basting stiches and although had been folded in a box for delivery just needed a quick steam and press and it was tickity boo. The other from Scotweb had no basting stitches and was sent in a soft parcel (It was the second time I had received the kilt in this way as I had to return it due to a problem)

In order to steam and press the the kilt, I had to put the basting stitches in it myself, and after an hour of toil I finally had it the way it should be. I queried Scotweb's retail manager as to why no basting stiches and he replied that as they received a large number of kilts in each delivery they all held each other in place. Not really the answer I was looking for.
Have you sent Nick a message? He is pretty active on this board and his firm is a forum sponsor. I make no judgement on this right or wrong, I don't have the facts. But I have found sometimes sending a PM helps in this situation. I have not purchased from Scotweb but Nick has always been cordial in the few PMs we have exchanged.