What should we have to accept when buying a custom made kilt?

[GG]

I think, anyone correct me if I am wrong, that we all can agree that the interior of the pleats should not fall below the exterior level. If they do, then they have been pressed wrong or the kilt has been made incorrectly. I think in this case the kilt has been made incorrectly (going by the evidence produced.)

YES, and this is the only thing I’m concerned about here. Because to me, it is important that a kilt basically is not made incorrectly.

I don’t talk correct fit at waist and hips, correct length and, certainly not time consuming and cost generating factors like 100% precision to pleating etc. (That the Tartanwear kilt seems also to have deficits regarding pleating is not my point here).

No, it is all about whether I and other customers can expect a kilt to be basically correctly made, with no uneven hanging pleats at the rear.

I also think no matter the price, because no serious kilt maker or vendor should ever make or sell a kilt not meeting a fundamental demand like this.

Please, correct me if I’m wrong.

I own more than 20 kilts (most non-Scottish, it is) and four of them are below 50 Dollars Pakistani made PV Acrylic 5 and 8 yard kilts. It may be sheer luck, but none of these do look like this pictured 3rd attempt TW kilt, den received.

How then did it get past quality control? One only has to hold the kilt up, keep the waistline level and see that the outside and inside are not aligned or any other number of faults that can occur…
Yes mistakes are made in processes, but that is what quality control is about.

Exactly. How did a kilt for the third time pass quality control, even after the manager of the company had personally involved himself in the procedure, see original thread?
Better than attempt 1 and 2 it is, but still far from basically being satisfactory – to my humble opinion.

If we kilt buyers accept such things we'll se a lot of kilts with down hanging uneven pleats.
We get what we pay for, it is said and it might have some truth in it.
I should say, we rather won't get more for our money than we demand.