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 Pour1Malt HELP- a call to arms! 14th March 07, 02:31 AM
 Pour1Malt bump.... 14th March 07, 03:42 AM
 David Dalglish I have sent an E-mail. 14th March 07, 04:37 AM
 Cirthalion I'll send a letter, as I... 14th March 07, 04:57 AM
 Erisianmonkey I sent an e-mail. I said... 14th March 07, 05:10 AM
 Dirk Skene I will be making a reply. I... 14th March 07, 05:49 AM
 RK-REX Several emails sent. 14th March 07, 06:06 AM
 Richland I'm On this!
This is a must... 14th March 07, 06:26 AM
 cessna152towser I've sent the following to... 14th March 07, 06:27 AM
 turpin Here is what I sent.
Dear... 14th March 07, 06:29 AM
 beloitpiper I sent an E-mail. I hope... 14th March 07, 06:37 AM
 Robin Working on it...
:soapbox: 14th March 07, 06:37 AM
 Tattoo Bradley Email sent. I hope it all... 14th March 07, 07:12 AM
 pdcorlis Done. 14th March 07, 07:20 AM
 pdcorlis Well I thought I was done...... 14th March 07, 07:22 AM
 IEScotsman I can't believe what I'm... 14th March 07, 07:45 AM
 The Wizard of BC Would Hamish,dwg69, and... 14th March 07, 07:51 AM
 pdcorlis Head office bounced back too... 14th March 07, 08:38 AM
 Dirk Skene my letter 14th March 07, 09:38 AM
 Pour1Malt I hate to say it..
but...... 14th March 07, 10:41 AM
 pdcorlis Here's a thought - call the... 14th March 07, 10:46 AM
 Dirk Skene I have an e-mail from Elaine... 14th March 07, 10:52 AM
 thescot P. S.
I'm following up the... 14th March 07, 11:09 AM
 Pour1Malt I am puttin the matter aside... 14th March 07, 11:24 AM
 thescot Robertson, I hope you and... 14th March 07, 11:40 AM
 Kilted KT Email will be sent out post... 14th March 07, 12:39 PM
 BEEDEE Sent to all three. Have sent... 14th March 07, 02:21 PM
 cloves wow..... just ....wow. ... 14th March 07, 02:38 PM
 Nanook But is he not right?
Pity... 14th March 07, 03:49 PM
 IEScotsman It's been a few hours now.... 14th March 07, 04:51 PM
 elitekiltedcommando I sent Pour1Malt's message to... 14th March 07, 05:29 PM
 JayFilomena Visit Scotland staff;
... 14th March 07, 06:32 PM
 thescot Bob C is absolutely dead on.... 15th March 07, 07:01 AM
 barbara clark message from VisitScotland 15th March 07, 07:40 AM
 pdcorlis Barbara, I want to welcome... 15th March 07, 08:46 AM
 IEScotsman To the staff of... 15th March 07, 10:17 AM
 turpin Just WOW! The overwhelming... 15th March 07, 11:14 AM
 Fearnest Always good to be able to... 15th March 07, 12:10 PM
 cessna152towser Thanks for the update... 15th March 07, 01:55 PM
 andyfg I too have been away for a... 15th March 07, 06:03 PM
 Kilted_Campbell WOW, I am impressed by the... 15th March 07, 06:06 PM
 David Dalglish Nice to have the apology... 16th March 07, 06:19 AM
 IEScotsman Again, my thanks to... 16th March 07, 06:42 AM
 cessna152towser All's well that ends well. ... 25th April 07, 04:23 AM
 gangreenfootball I sent email also 25th April 07, 02:20 PM
 Colin This matter seems to have... 30th April 07, 12:33 PM
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14th March 07, 02:31 AM
#1
HELP- a call to arms!
(I'm writing in English to make sure there are no misunderstandings. This is a serious issue.)
Kilted Rabble-
A call to arms!
Last January, while the rabble was in Dumfries for the Ferintosh Burns Supper. Three of our esteemed members had a negative encounter at the local VisitScotland office. (detailed below)
I wrote to the office asking for an apology and they chose to ignore my letter.
So… I think it is time for a little grassroots wheel squeaking…
Please send an email to malcolm.roughead@visitscotland.com, denise.hill@visitscotland.com, ewan.colville@visitscotland.com
Saying something like… (or cut and paste this…)
Dear VisitScotland-
At the end of January, Mr. Kerr Matthews, who works at the VisitScotland Dumfries & Galloway Network Office, made negative and derogatory comments about American tourists and people who wear kilts, to a group of tourists in the VisitScotland office. He did this while in his capacity of a representative of VisitScotland. A letter of complaint was sent to the VisitScotland Dumfries & Galloway Network Office asking for an apology and it has been ignored. This is unacceptable.
As a kilt wearer and someone inclined to visit Scotland on holiday. I am shocked and appalled that a representative of VisitScotland Dumfries & Galloway Network Office would have the audacity to make personal insulting comments about Americans or people who wear kilts.
Both Mr. Matthews’ statements and the fact that VisitScotland ignored the letter of complaint do not leave me with a positive impression of VisitScotland. Before I plan my next holiday, I will certainly think long and hard whether or not I will include Scotland as a destination.
If there is anything you can do to influence the VisitScotland Dumfries & Galloway Network Office to do the right thing and apologize, please do.
++++++++++++
this is what happened…
On Monday, January 29, 2007 three kilties; two from England (Hamish & dwg69,) and one from Virginia in the U.S.A. (starbkjrus,) all wearing kilts, were perusing the Dumfries VisitScotland Office. Dwg69 enquired, to the man behind the counter (Mr. Matthews,) whether many people in Dumfries wore kilts. Mr. Matthews (who is English) replied something to the effect of “The only kilts we see are on loud-mouthed Americans.” The three tourists were quite surprised at the rudeness of the statement …Then Mr. Matthews went on to say, “There is, in fact, one loud-mouthed American living in Dumfries, who owns a guest house, struts around the town in his kilt and even does his shopping in it!”
I sent a letter of complaint asking for a written apology from both Mr. Matthews and the VisitScotland Dumfries & Galloway Network Office and asked that the apology be addressed to me personally and also to Mr. Bicknell, Mr. Gibbs, and Mr. Kellett. Copies of the letter were sent to Mr. Matthews and the three people above him in the Dumfries VisitScotland office. I gave them just over 2 weeks to respond. No response has been received. (pretty amazing since all I asked for was an apology!)
.
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