Staying logged on

[MacGumerait]

Ricky Y , I have experienced this as well . I have also noticed when that happened that I also had to re-login to other things .

In my experience , this was caused by some bug that I got from browsing other sites . The bug would clear out one's saved logins to any site . Thus requiring you to re-enter your login info , whereby the bug would capture your login info in an effort to steal your identity .

When this happens , do a security scan with whatever security software you have ( Norton , Spyware , etc . ) and once you have completed that , the constant request to login should go away .

Anytime you experience an " odd " request to re-login to sites that you have always been able to access without doing the constant login , it's generally a sign that one has picked up an identity bug that wants to capture your login info . The bug doesn't discern between an XMarks login or a credit card or an email login , it just looks for login info .

I have learned that when I try to click on my XMarks icon on my desktop and then all of sudden it doesn't recognize me ( or any other pre-saved login site ) that I have an identity bug that I accidentally picked up somewhere . So at that point I do a scan and clear out the problem .

On the other hand , if you are talking about going on the XMarks site and never closing out when you are done , then the site will time you out .

However , from your comments , it would seem that you are not talking about a time out .

Hope this helps .

Cheers , Mike

[Steve Ashton]

Just so we are clear and using the same words.

Ricky, when you say "log out" do you mean that you open your browser after a period in excess of an hour and the forum is still active and you don't need to log in again?

Or do you mean that when you go to log in, your username and password are not automatically available, and remembered?

The first is a time out where you will need to log back onto the forum with your username and password.

The second is a cookie on your computer that remembers your username and password for you and will automatically enter them in the log in boxes.

Which are you having problems with?

[Rick Y]

Steve, the username and password are remembered. To log in I simply click on 'log in' and it works quickly. The problem is that, although I used to always stay logged on despite the length of time away from the computer, now I am apparently getting logged off. I am going to try the suggestion and run a scan and see what happens. I've not made any changes in my Firefox so all settings should still be as they were prior.

[sydnie7]

Steve, the username and password are remembered. To log in I simply click on 'log in' and it works quickly. The problem is that, although I used to always stay logged on despite the length of time away from the computer, now I am apparently getting logged off. I am going to try the suggestion and run a scan and see what happens. I've not made any changes in my Firefox so all settings should still be as they were prior.

I haven't made any browser changes either but same issue. If you have a smartphone or tablet, see if you can stay logged in there. If so (as with me), it's a Firefox thing and I just live with it.

[Tomak]

Some anti-virus software will remove cookies, when set to the highest setting.

[Rick Y]

I ran a scan using Superantispyware (the free version). It found 13 threats, removed them all and I logged onto XMarks, left for over six hours, came home and I am still logged on!

[MacGumerait]

Rick Y , glad to hear that worked . Those pesky " data mining bugs " can creep in from anywhere . Every now and then you will get one that tries to make you re-login to sites in an effort to capture your login info .

You may run onto this once in a while ( I certainly do ) , but generally the scan and removal will take care of it .

Cheers , Mike