Staying logged on

**Rick Y** · 16th November 13, 10:39 AM

Steve, the username and password are remembered. To log in I simply click on 'log in' and it works quickly. The problem is that, although I used to always stay logged on despite the length of time away from the computer, now I am apparently getting logged off. I am going to try the suggestion and run a scan and see what happens. I've not made any changes in my Firefox so all settings should still be as they were prior.

**sydnie7** · 16th November 13, 11:22 AM

Originally Posted by Rick Y

Steve, the username and password are remembered. To log in I simply click on 'log in' and it works quickly. The problem is that, although I used to always stay logged on despite the length of time away from the computer, now I am apparently getting logged off. I am going to try the suggestion and run a scan and see what happens. I've not made any changes in my Firefox so all settings should still be as they were prior.

I haven't made any browser changes either but same issue. If you have a smartphone or tablet, see if you can stay logged in there. If so (as with me), it's a Firefox thing and I just live with it.

**Tomak** · 16th November 13, 06:40 PM

Some anti-virus software will remove cookies, when set to the highest setting.

**Rick Y** · 16th November 13, 11:49 PM

I ran a scan using Superantispyware (the free version). It found 13 threats, removed them all and I logged onto XMarks, left for over six hours, came home and I am still logged on!

**MacGumerait** · 17th November 13, 12:28 AM

Rick Y , glad to hear that worked . Those pesky " data mining bugs " can creep in from anywhere . Every now and then you will get one that tries to make you re-login to sites in an effort to capture your login info .

You may run onto this once in a while ( I certainly do ) , but generally the scan and removal will take care of it .

Cheers , Mike