Quote Originally Posted by User View Post
The dictionary provides everyday definitions, but industry-specific definitions, including textiles, are stricter to protect consumers. Intentionally using loose definitions for your business isn't permitted by law.

When I told them that testing proved the kilts are synthetic, they preemptively tried to invalidate the results of burn tests by claiming the wool has treatments applied that make it appear to be synthetic, when it's actually 100% wool. What they didn't say is "Well of course! Our wool is made of various substances used commercially as substitutes for the wool of sheep, as permitted by the dictionary definition!".
Additionally, UTKilts differentiates by labeling their products separately as "wool," acrylic, and PV, indicating an understanding of material distinctions, as expected from a professional importer. So this doesn't appear to be a misunderstanding about the definition of materials.

When I told them their wool failed the bleach test they promptly refunded my order and resold the kilts, again advertised as "100% woolen wool".
Unfortunately, I don't think this is anything other than deliberate fraud.
I agree that it does appear that their concealment of the actual fabric reaches the level of being fraudulent. However, at that price one would have to think it too good to be true. Glad you received a refund and thank you for alerting the community.

Cheers,

David