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27th June 07, 10:35 PM
#11
Jerry is the best. Other dealers could learn a lot from him when it comes to cutomer satisfaction. I have ordered my ninth Stillwater kilt . It will be here before the week is over.
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27th June 07, 10:46 PM
#12
That is some very impressive customer service, Well done Jerry.
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28th June 07, 06:41 AM
#13
That really tops the customer service ideal - great work Jerry. And congratulations on your forthcoming nuptials and
Brian
In a democracy it's your vote that counts; in feudalism, it's your Count that votes.
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28th June 07, 07:06 AM
#14
That is really good customer service. You have to respect someone that cares that much about his product and his customers to go that extra mile.
Sapienter si sincere Clan Davidson (USA)
Bydand Do well and let them say...GORDON! My Blog
" I'll have a scotch on the rocks. Any scotch will do as long as it's not a blend of course. Single malt Glenlivet, Glenfiddich perhaps maybe a Glen... any Glen." -Swingers
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28th June 07, 07:09 AM
#15
Outstanding work, Jerry! Now stand back and watch the orders roll in.
Convener, Georgia Chapter, House of Gordon (Boss H.O.G.)
Where 4 Scotsmen gather there'll usually be a fifth.
7/5 of the world's population have a difficult time with fractions.
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28th June 07, 10:14 AM
#16
Payday is tomorrow. I think I need to show Jerry just how awesome I think he and his products are with another order.
I outfitted my entire wedding party with SWK's, and could not have been happier. I think I need to order at least one of their new kids kilts for my nephew, and maybe one of his black shadow tartans for myself.
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28th June 07, 11:01 AM
#17
Originally Posted by Yaish
Payday is tomorrow. I think I need to show Jerry just how awesome I think he and his products are with another order.
Me too. Then we will have a massive gripe session during the 3-4 day Jones. (impending holidays always constipate the U.S.N.A.I.L. a bit)
Seriously, I started life with a UK and just got my first SWK standard. Wearing it @ work today. I am ordering 3 more tomorrow. The service was great. Picked the Hunting Mcleod tartan, and was bummed that no flashes were offered.
When the kilt arrived, flashes and a kilt hangar had been included, no charge.
So if we all pool our order into one massive order maybe we will open the crate and find Frances McDormand? Worth a try boys!
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28th June 07, 12:20 PM
#18
Originally Posted by ccga3359
I'm surprised that none of you scotch drinkers read between the lines but sic viresco admited to watering down 18yo scotch. Is this not a crime to you rummys? Personally, I think that the best thing to do is pour the lot down the drain and sip a wine spritzer...
Now I am a man that loves his scotch straight up, but there are most definitely some brands of scotch out there that taste better when you add a splash of "good water". It opens it up a bit. I'm not sure that I would do that to an 18yr old, but it's possible.
anyways back to the real topic, that is most defiintely some great customer service, thanks for supporting our kilted brothers/sisters!
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28th June 07, 12:32 PM
#19
Jerry ROCKS! Don't ya just love SWK?!!
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28th June 07, 01:46 PM
#20
Wow!!
I remember when I first joined you asked me about my CCC kilt and the length of time it took. Wow that is taking awhile. Hopefully the wait will be worth it.
Last edited by tigatfo; 28th June 07 at 05:04 PM.
Reason: I got my shops confused.
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