You be the judge

[Jennifer D]

Also, for in the future you may want to help cover yourself by charging a restocking charge for returned items. I do not like the idea of that, but at some point you need to be sure that you are protecting your business and sometimes protecting your business involves policies that 'filter' potential customer abuse.

You might at least note that you reserve this right.

For our wedding my husband was nervous about getting the right size so we drove all the way to the kilt rental shop in the NY to get sized properly. They sent the wrong size except the bow tie. He wore his own kilt and we ran to the local tux shop to buy a shirt. Sometimes even the pros make mistakes.