Kilt Misrepresented

[MacLannan]

This has happened to me on two occasions, I've been a customer of theirs since 2001. This happens sometimes when a hand-made kilt order is accidentally sent to the folks who make their rental kilts.. at least that's what I was told. I recently contacted Ben Fay over this exact type of situation and he fixed it for me.

That's really funny that you mention this. I ordered my 13 ounce kilt from this Ben guy and it was machine stitched. I called to complain and was told the exact same thing. My custom kilt got mixed in with their rental department. Mr. Fay wasn't helpful with me personally. I was a little miffed so I checked out their rental department. It's all Irish National, Dress Gordon, Black Watch, Royal Stewart and I think he rents Saltire too. How exactly did my MacPherson Modern get mixed up with those tartans??? Thats one of the main reasons I want to get my formal kilt from a reputable place. It's not a tartan that looks good with machine stitching. The owner said he was sorry and was willing to send me a free t-shirt. Uh. Thanks.

[Scotus]

Thats one of the main reasons I want to get my formal kilt from a reputable place.

I ordered a 16 oz, 8 yrd. through Matt Newsome's museum shop and had no problems, so that's always a possibilty for someone looking to get a Lochcarron traditional kilt.

[ardchoille]

That's really funny that you mention this. I ordered my 13 ounce kilt from this Ben guy and it was machine stitched. I called to complain and was told the exact same thing. My custom kilt got mixed in with their rental department. Mr. Fay wasn't helpful with me personally. I was a little miffed so I checked out their rental department. It's all Irish National, Dress Gordon, Black Watch, Royal Stewart and I think he rents Saltire too. How exactly did my MacPherson Modern get mixed up with those tartans??? Thats one of the main reasons I want to get my formal kilt from a reputable place. It's not a tartan that looks good with machine stitching. The owner said he was sorry and was willing to send me a free t-shirt. Uh. Thanks.

As I stated, "This happens sometimes when a hand-made kilt order is accidentally sent to the folks who make their rental kilts", I don't think your tartan "got mixed up with other tartans". A mistake was made and the best thing to do is take the mistake to the source. Additionally, I was merely stating my experiences.