Originally Posted by
-B-
A lot of bad advice
One you should have never caved in but told the manager to go seek counsel with his superiors as you have been expressly allowed to were what you did. Furthermore you should have reported the tirate to the manager and demanded an apology both written and public from the offender. failure to do so would require you to report this incident to the regional manager, the companies HR department and the state labor board. This is precisely what there are harassment policy and laws you were harassed and use the term a lot in all of your discussions.
Sometimes, you need to pick when to make your stand. In front of customers and other employees is not the time to do it, any more than it is the time for a manager to reprimand. Scotcop comes out looking like the professional who kept his cool while the manager comes across looking like very unprofessional, and worse, insubordinate. Scotcop could not have handled the immediate situation any better. If he had started shouting back, that would have given the superviser grounds for a write up and disciplinary action for insubordination. Scotcop showed that he can be relied upon to behave like an adult with self control even in the most vile of circumstances... and said manager has shown himself to be happy to create vile situations. Having handled the initial event the way he did gives him an almost airtight case to take to his higher-ups in the manner that you suggest. Now that the situation is over and Scotcop has shown his quality, it's time to...
Originally Posted by
-B-
...report the tirade to the manager and demanded an apology both written and public from the offender. failure to do so would require you to report this incident to the regional manager, the companies HR department and the state labor board. This is precisely what there are harassment policy and laws you were harassed and use the term a lot in all of your discussions.
Did you know that in the Pacific theater of war in World War II, Japanese casualties numbered something like 10 to every one Allied casualty? Do you know why that is? Strategy. It all comes down to good planning. I repost your strategy of complaint because you said it perfectly from that point on. The thing to remember here is that the supervisor obviously planned to launch his attack at a specific time. If you make a banzai attack against a well entrenched force, you will die. Meet strategy with strategy- plan it well. That's how you win a battle like this.
Last edited by Nighthawk; 8th April 10 at 06:23 PM.
"Two things are infinite- the universe, and human stupidity; and I'm not sure about the universe." Albert Einstein.
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