I can shed some light- There is an AMerican guy named....I think its Paul. He owns a Tat highland accessory place somewhere in the US. He is the American front guy for this company, or at least he was. I received an email from him pumping up his new relationship...I'll look for it. I think thats what that 812 # is. He is a fire fighter and his store is geared towards FD & PD pipe bands. I'll see what I can do