ScottishKilts.net

[turpin]

The Continuing Tale of Argonian's Tartanweb/Scottishkilts Kilt.

It came this morning...one day ahead of the date that I requested...no customs charges (that's another thread) and there's good news and bad news.

The good news...it is really, really nice. This is a five yard Strome in Campbell of Cawdor. Now I know why everybody raves about the Strome...this is unbelievably nice fabric. The craftsmanship is most excellent...the fit is perfect...the rise is just right...the tartan lines up just about perfctly...straps are nice. I know that eight yard is the "gold standard" around here but this five yards hangs perfectly...I was looking for a rather slim fit and this is it. Super!

The bad news...you were waiting for the other shoe to drop, weren't you...I had asked for Campbell of Cawdor pleated to the red stripe...you know what's coming, right...that's right: it's pleated to the sett.

So I have to sort this one out...but wowie-kazowie...this is one nice kilt and they got it here on time...kudos.

Best

AA

OK, this exact thing happened to me with Kiltstore, so let me share my experience.

I went back and forth about keeping the kilt pleated to the sett but decided I wanted what I had ordered. Kiltstore finally agreed to take it back and replace it with a stripe pleated kilt. I sent it back insured, customs papers, etc. through the US mail. A week later I got a customs bill from FEDEX for import duties on the original kilt. I contacted FEDEX and was told I should pay this bill, and in order to avoid duties on the replacement kilt the seller needed to put on the shipping invice that the kilt was a repair or replacement under warranty. Well they did so, but FEDEX still billed me for a second set of duties. I disputed the claim but they said that I was exempt only if the kilt was a repair to the original, not a replacement. I am currently ignoring them, hoping they will go away.

You may still get a customs bill. FEDEX and UPS are their own brokers. I think they pay the customs duties themselves and then recover it from the addressee, which is why they can offer the fast delivery rather than billing the customer for the duties before delivery.

Sorry to rain on the parade.

[auld argonian]

Ah...but no FedEx or UPS...United States Postal Service...yeah, I was shocked too.

Interesting, huh?

...and, Turpin, THAT was the crux of your ordeal on that Gordon Kilt. Now I remember...caught in customs hell.

Best

AA

[ozone]

Finally got my belt and buckle from Scottishkilts.net. Too late for Xmas, but the belt is of very fine quality and the buckle (celtic horse pattern in pewter) looks awesome! I highly recommend scottishkilts.net with the exception of some communication problems and a wee bit slow on the shipping.

[Canadian_Kilt]

Never ever use fedex or UPS. They are more like customs collectors than anything. Always get everything sent post, insured. It's slower, but will save you piles of $$.

I'm about to order a sporran from scottishkilts.net. We'll see how that goes. Fortunately I've had good communication response from them so far so hopefully that will help matters.

[auld argonian]

Just to keep the details of my transaction with Tartanweb/Scottishkilts current...fair and balanced, as they say...

I emailed them about the sett/stripe error just before Christmas. I just heard back from them yesterday (Jan 3) explaining that they had taken off for the holidays (I can't blame anyone for doing that it they can get away with it...) and that they were now back and looking into it. Seems like they are being responsive even with the holiday getting in the way. Kilt is still really nice...I'll try to keep the group posted in the interest of fairness and reference for those thinking of ordering from them.

Best

AA

[pdcorlis]

It seems like Tartanweb/Scottishkilts have turned over a new leaf and may be worth considering as a kilt source... please keep us informed.

[Scott Gilmore]

...Tartanweb/Scottishkilts have turned over a new leaf and may be worth considering as a kilt source...

... said the spider to the fly.

Sorry Phil, no disrespect intended, but I think it will take a whole lot more effort to repair a very justly deserved bad reputation. Just my opinion.
.

[pdcorlis]

Fair enough Scott - I think all we want is to know who is reliable and who isn't.

[michael steinrok]

The limited transactions I have had have all been good From what I have seen others were not so lucky. Caveat emptor

[Warlock]

post some pics of the Campbell of Cowdor!