I need to make it known that I have received some pretty awful service from this kiltmaker in Edinburgh. They are at the bottom of the Royal Mile.

In April I ordered a made to measure kilt jacket and waistcoat in tweed and paid £150.00 of the total price of £300.00. I was quoted 4 weeks delivery. After 6 weeks I called in the shop and was told that it was not there but definitely would be there in 3 weeks, when I was next in Edinburgh. I called back 3 weeks later and it was not there. I was guaranteed it would be in the shop the following Monday, and the proprietor agred to post it to me at their expense. It did not arrive. I called in for the third time last Saturday and it still was not there ! I was told that the computer indicated that they had lost it.

I have to say that in all of this I was never contacted by the shop at all with any information or apology.

I demanded my money back and the only good thing is that it was refunded without question.

I hope I have kept this factual. With service like this I wil not use them again and this warning must go out to XMarkers when they are looking for a supplier.