Good afternoon / evening all,
I like previous posters I wish I had seen this site/forum prior to my trip to Scotland and the ordering of a full argyll pkg from the Scottish Store.

Buchanan1, I have been able to determine that the Scottish Store in Edinburgh located at #3 Johnston has indeed entered receivership/insolvency protection. I am attaching the text of emails received from the Scottish Tourist bureau (whom I contacted for assistance) and the individuals from Price Waterhouse Cooper who have provided me with paperwork to start my claim and I am happy to share with you and anyone else who may have suffered a loss.

My thanks to my good friend Justhelping who made me aware of this site and began inquiries on my behalf. I will however be consoled somewhat by the wine gums imported when you visit - still have not been able to determine why they taste different than canadian ones - requires further testing.

Many Regards
SD McTavish

Dear Mr McTavish,

I am sorry to hear of your experience regarding the kilt you ordered. I have tried to find more information about The Scottish Store and discovered that they have gone into "sequestration" and that Price Waterhouse Coopers are currently dealing with the situation. I have forwarded your email onto Catriona Lynch at Price Waterhouse Coopers (Tel. +44 131 260 4379) who will send you further information.

I hope that you enjoyed your visit to Edinburgh and that you are able to reach a satisfactory conclusion regarding your kilt order and deposit.

Yours sincerely,

Ben Carter
Dear Mr McTavish

I have received your email address from Ben Carter of Visit Scotland. I understand that you contacted him regarding a recent transaction you have had with the Scottish Store.

I write to advise that J B Cartwright of PricewaterhouseCoopers LLP was appointed of the Partnership of the Scottish Store by interlocutor of the Sheriff at Edinburgh dated 6 August 2007. I attach a copy of the interlocutor pronounced that day for your information. As a result of the sequestration, the Partnership has ceased to trade.


It appears from your email that you may be a customer with an unfulfilled order.

I regret to advise that the Partnership is not in a position to fulfil your order. I recognise that you may have a claim against the Debtors on the basis that you may have paid a deposit or paid in full for the goods that you have ordered.

If you do have a claim against the Debtors, I should be grateful if you would please complete the enclosed claim form, and submit it to my office together with any relevant supporting documentation. Please also confirm the date on which the order was placed.

If you have paid for your order by credit card, under the Consumer Credit Act 1974, you may be able to obtain a full refund from your credit card company. The position regarding debit card payments is not enshrined in law, however you may be able to obtain a chargeback from your bank for a payment made by debit card. You may wish to contact your card provider to seek clarification.

I trust the foregoing is of assistance to you. Please come back to me if you require anything further.

Yours sincerely

(See attached file: Interlocutor.pdf)(See attached file: Claim Form.doc)

Catriona Lynch | Executive | Advisory | PricewaterhouseCoopers LLP
Erskine House, 68-73 Queen Street | Edinburgh | EH2 4NH | (: +44(0) 131 260 4379 | 7: +44(0) 131 260 4029 (fax) |